What to expect from Support Ticket System An effective dashboard with a graphical representation of categories and tickets Get insight on several agents as well as open and closed tickets. Facilitates multiple admin usage Generates ease for clients in creating tickets You can add multiple agents to resolve queries End-user can chat with the agent Search tickets by a unique number Make custom your new ticket form Change the ticket status to in progress, on hold, or closed Maintaining personal notes for each ticket Create various categories for easy customer resolution Knowledge Base Module Multiple language access An expressive, elegant syntax using Laravel A user-friendly RTL experience for customers using Arabic, Hebrew, and Urdu-like languages Built with Laravel 10